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State of Wisconsin |
Genesys Cloud CX |
Release 25-02 |
7.5.1 Requesting Access for a New Agent
7.5.2 Set Agent Account Status to Inactive or Delete
(Video instructions available: Setting an Agent Account Status to Inactive or Delete)
This page last updated in Release Number: 25-02
Release Date:08/13/2025
Effective Date: 08/13/2025
Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.
Publication Number: P-03208