State of Wisconsin
Department of Health Services

Genesys Cloud CX

Release 25-01
April 9, 2024

7.5 Agent Accounts

7.5.1 Requesting Access for a New Agent

This page last updated in Release Number: 24-01
Release Date:12/18/2024
Effective Date: 12/18//2024


Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

Publication Number: P-03208