State of Wisconsin
Department of Health Services

Release 24-01
February 24, 2024

6.2 Start a Renewal

To start a renewal, log into the primary personThis is the person who applied for benefits. Sometimes this person is also referred to as the head of the household or case head.'s or the primary person's spouse's ACCESS account (see Section 1.3 Log in to ACCESS Account). (Only the accounts of the primary person or the primary person's spouse can be used to complete the renewal.)

The My Renewals/Six Month Report Forms section on the right side of the Account Home page will display information about upcoming renewals.

An Alerts section will be displayed at the top of the Account Home menu starting the day after a renewal letter is sent to a member. Click a program name to begin the online renewal. Alternatively, click Renew My Benefits under My Benefits on the Account Home menu.

The Benefits Renewal Overview page will be displayed. Check the box(es) for the benefit(s) being renewed. Depending on the program and whether or not a renewal is due, a box may already be checked. If the renewal is currently due, the box cannot be unchecked.

In some cases, benefits can be renewed early. If a person is choosing to do an early health care renewal, the following message will display:

Note: The premium information will only display for BadgerCare Plus members age 19 to 64 with no dependent children under age 19 living in their home who have an outstanding premium balance.

An early FoodShare renewal may only be completed if a renewal is being completed for either health care or child care. If a person is choosing to do an early FoodShare renewal, the following message will display:

Click Next to continue the renewal or Go to Account Home to return to the Account Home page.

This page last updated in Release Number: 20-04
Release Date: 10/26/2020
Effective Date: 10/26/2020


Notice: The content within this guide is the responsibility of the State of Wisconsin's Department of Health Services (DHS) and the Department of Workforce Development (DWD).

Publication Number: P-16101