6.1 Renew My Benefits Introduction

People enrolled in a health, nutrition, or child care program must complete a renewal at least once every 12 months (depending on the program and other eligibility requirements). A renewal ensures a person still meets all program rules and is receiving the correct benefits. People will receive a letter when their renewal is due. If a renewal is not completed, benefits will end.

FoodShare, Child Care, and most health care program renewals can be completed through ACCESS. Renewals for Caretaker Supplement; W-2Wisconsin Works; SeniorCare; or long-term care programs, such as Community Waivers, Institutional Medicaid, and Family Care, cannot be completed in ACCESS.

Note: W-2 reviews can only be completed through an appointment with a W-2 worker. A person should contact his or her assigned worker if an appointment has not been scheduled by the month his or her review is due. The assigned worker and his or her contact information is indicated on the W-2 Contact Information page (see Section 4.2 My Benefits/Check My Benefits for information on accessing that page).

This page last updated in Release Number: 17-02
Release Date: 7/10/2017
Effective Date: 7/10/2017

Notice: The content within this guide is the responsibility of the State of Wisconsin's Department of Health Services (DHS) and the Department of Workforce Development (DWD).

Publication Number: P-16101