14.4 Fax, Mail, or Drop-off Proof Documents
Applicants and members can also submit proof documents by faxing, mailing, or dropping-off the documents at their agency.
The “More ways to submit proof documents” page allows applicants and members to choose how they want to submit their proof documents.
Show/Hide an example of the pageShow/Hide an example of the page
Make sure the applicant or member does the following:
- Prepares Document Tracking Sheet (DTS) and places it at the top of their proof documents
- Writes their phone number and the number of pages being submitted in the space provided on the DTS. Make sure to count the coversheet in the number of pages.
- Make copies of the original proof documents such as ID, birth certificate, and pay stubs. Do not mail in the original copy unless the case worker specifically requests it.
The Document Tracking Sheet (DTS) is sent to applicants and members by mail and is available to print in ACCESS. To print from ACCESS, select either Fax, Mail, or Drop-off at agency, then select Download and print DTS (PDF).
Submitting proof documents by fax
Fax the proof documents to the number provided on the DTS or in ACCESS. For more information on Wisconsin’s income maintenance and tribal agencies, click here.
| Note: | Only one-sided documents can be faxed. |
Submitting proof documents by mail
Address the envelope to the agency address listed in ACCESS. For more information on Wisconsin’s income maintenance and tribal agencies, click here.
Submitting proof documents by drop-off
Drop-off the proof documents and DTS at the agency address listed in ACCESS. Select the “Agency hours and information” link to find a time to drop-off the proof documents. For more information on Wisconsin’s income maintenance and tribal agencies, click here.
This page last updated in Release Number: 21-02
Release Date: 12/13/2021
Effective Date: 12/13/2021