6.2.1 Interagency Case Transfers

6.2.1.1 Interagency Case Transfers Introduction
6.2.1.2 Processing Requests for FoodShare Cases Closed Less than a Calendar Month

6.2.1.1 Interagency Case Transfers Introduction

7 CFR 273.3(b)

When a FoodShare case moves from one agency to another within Wisconsin, the case should be transferred from the old county the member lived in (the "transfer-out agency") to the new county they now live in (the "transfer-in agency"). When an inter-agency move is reported or discovered, the agency that is notified of or discovered the move is responsible for collecting the necessary verification and transferring the case.

Once a case has been transferred to a new agency, it should not be transferred back unless the transfer-out agency has to process an overpayment or close out a W-2Wisconsin Works placement. If there are questions about the information entered on the case or problems with the way the case was transferred, the transfer-in agency should contact the transfer-out agency to get the required information. Do not transfer the case back to the transfer-out agency to have the previous IM worker complete outstanding items.

See Section 5.1.1 Transitional FoodShare Benefits (TFS) for policy related to transferring TFS cases.

See Section 7.1.1.7 Deny Benefit Increases Due To Penalties In Other Programs for information on not increasing benefits for individuals who are penalized in other programs.

6.2.1.2 Processing Requests for FoodShare Cases Closed Less than a Calendar Month

If a FoodShare case assigned to the local agency has been closed for less than a calendar month, the local agency is responsible for processing the request for FoodShare benefits by either applying the break in service policy (see Section 2.1.1.3 Break in Service) or by allowing the individual to complete a new application.

This page last updated in Release Number: 20-03
Release Date: 11/23/2020
Effective Date: 11/23/2020