State of Wisconsin
Department of Health Services

Release 26-01
April 15, 2025

View History

2.3.1 Break in Service

A break in service means that the FoodShare assistance group has closed for at least one day. Failure to provide timely verification, when appropriately requested, is a common cause for FoodShare closure.

The FoodShare assistance group closes effective the last day of the month following adverse action if a requested action is not taken by the assistance group. To open the case without a new application, the reason for closure must be fully resolved during the calendar month following the closure with the exception of a renewal with required verification due in the month following the late renewal month. The date the closure is fully resolved by the member is the date used to re-establish eligibility and issue prorated benefits.

Example 1 Verification of income was due November 26. FoodShare closed for lack of verification on December 31. Verification is submitted on January 7. FoodShare benefits are prorated from January 7, the date all required verifications were received. A new application is not needed.

If the reason for closure is not fully resolved the month following the month of closure, a new application must be completed.

Example 2 Verification of income was due November 26. FoodShare closed for lack of verification on December 31. Verification is submitted on February 7. A new application is required.

If the food unit contains a member who is a migrant and received FoodShare in the previous calendar month, benefits will not be prorated from the day the food unit provides necessary information was provided. Benefits will be restored back to the beginning of the month (see SECTION 7.1.1.2 INITIAL ALLOTMENT FOR MIGRANT AND SEASONAL FARM WORKERS). Benefits should not be issued as expedited when applying a break in service.

See 2.2.1.5 Renewal Processing Time Frame for policy on prorating benefits at renewal.

This page last updated in Release Number: 25-03
Release Date: 12/10/2025
Effective Date: 12/10/2025


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Publication Number: P-16001