Department of Health Services

Electronic Case File User Guide

Page Last Updated: March 6, 2023

ECF View

Delete FilesSecured Action - Only available to certain workers

Sometimes items may need to be deleted from the Electronic Case File (ECF) . The most common reason for deleting an item is to remove a duplicate when a file is inadvertently scanned more than once.

 

When a file is deleted from the ECF, all references are deleted. If a file has been copied to other people or cases, all copies of the file will be deleted.

Before You Start

This function can be done only by managers, supervisors, lead workers, or others with proper security clearance.

 

To request the ability to delete items, the security officer for your county must complete a CARES Automated Systems Access Request (F-00476) and send it to DHS CARES Security.

Instructions

Select File to Delete

Locate and highlight the file to delete using the Search for a File instructions.

Click image for larger view

Select delete in one of the following ways:

  1. Click Actions > Delete
  2. Right-click the file name and select Delete in pop-up list.

Confirm Deletion

Click Delete in the confirmation window that appears.

 

 

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P-16102

Release 25-01
February 22, 2025

Need Help? Contact the Wisconsin Help Desk at 608-261-4400 (Madison) | 1-866-335-2180 (Toll-Free) | helpdesk@wi.gov (email) and request assistance with CARES ECF
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