Department of Health Services
Electronic Case File User Guide
ECF View
Sometimes items may need to be deleted from the Electronic Case File (ECF) . The most common reason for deleting an item is to remove a duplicate when a file is inadvertently scanned more than once.
When a file is deleted from the ECF, all references are deleted. If a file has been copied to other people or cases, all copies of the file will be deleted.
This function can be done only by managers, supervisors, lead workers, or others with proper security clearance.
To request the ability to delete items, the security officer for your county must complete a CARES Automated Systems Access Request (F-00476) and send it to DHS CARES Security.
Locate and highlight the file to delete using the Search for a File instructions. |
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Select delete in one of the following ways:
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Click Delete in the confirmation window that appears. |
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P-16102 Release 25-01 |
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Need Help? | Contact the Wisconsin Help Desk at 608-261-4400 (Madison) | 1-866-335-2180 (Toll-Free) | helpdesk@wi.gov (email) and request assistance with CARES ECF |