8.3 Renew My Benefits Pages
- 8.3.1 Renewal Overview
- 8.3.2 Your Information
- 8.3.2.1 About You Summary
- 8.3.2.2 Where You Live Summary
- 8.3.2.3 Finished Applicant Information Section
- 8.3.3 People In Your Household
- 8.3.3.1 Household Members Summary
- 8.3.3.2 Household Member Information Summary
- 8.3.3.3 Pregnancy Information Summary
- 8.3.3.4 Tax Information Summary
- 8.3.3.5 Dependent Income
- 8.3.3.6 You Finished The People In Your Household Section
- 8.3.4 Household Details
- 8.3.4.1 Citizenship and Legal History Summary
- 8.3.4.2 Health and Medicare Coverage Summary
- 8.3.4.3 Other Assistance Summary
- 8.3.4.4 School Enrollment Summary
- 8.3.4.5 Finished Household Details Section
- 8.3.5 Income and Benefits
- 8.3.5.1 Work Activities Summary
- 8.3.5.2 Other Income
- 8.3.5.3 Other Benefits Summary
- 8.3.5.4 Finished Income and Benefits Section
- 8.3.6 Assets
- 8.3.6.1 Money and Investments
- 8.3.6.2 Other Assets
- 8.3.6.3 Selling or Giving Away Assets
- 8.3.6.4 Lottery or Gambling Winnings
- 8.3.6.5 Finished Assets Section
- 8.3.7 Bills
- 8.3.7.1 Housing and Utility Bills
- 8.3.7.2 Tax Deductions
- 8.3.7.3 Other Bills Summary
- 8.3.7.4 Finished Bills Section
- 8.3.8 Health Insurance
- 8.3.9 Finish and Submit
- 8.3.10 Sign and Submit
- 8.3.11 Next Steps
8.3.1 Renewal Overview
| Note | Not all pages display in this handbook. |
As the member does their renewal online, they answer questions about their household. These questions are organized into the following sections: Your information, People in your household, Household details, Income and benefits, Assets, Bills, Health insurance, Finish and submit.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
Information currently on file with the agency displays on a series of summary pages, and the member should change or update this information if it is no longer correct.
For help on any page, the member can select the Help Center icon at the top right corner of that page.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.2 Your Information
On the Renewal overview page, in the Your information section, select Start. The Your information page displays.
The member reviews basic information that is currently on file with the agency, including: name, date of birth, SSN, race and ethnicity, marital status, address, and contact information. Select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.2.1 About You Summary
The About you summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.2.2 Where You Live Summary
The Where you live summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.2.3 Finished Applicant Information Section
After the member completes the Your information section, the You finished the applicant information section page provides an opportunity for the member to review and edit their responses as needed. Once all updates and changes are complete, select Renewal overview.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.3 People In Your Household
On the Renewal overview page, in the People in your household section, select Start. The People in your household page displays.
The member reviews information about the people in their household. If a new person joins the household, additional questions may be asked about that person. Select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.3.1 Household Members Summary
The Household members summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Edit. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.3.2 Household Member Information Summary
The Household member information summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.3.3 Pregnancy Information Summary
The Pregnancy information summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.3.4 Tax Information Summary
The Tax information summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.3.5 Dependent Income
The Dependent income page displays.
The member answers questions about their dependent’s income. After completing the page, select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.3.6 You Finished The People In Your Household Section
After the member completes the People in your household section, the You finished the people in your household section page provides an opportunity for the member to review and edit their responses as needed. Once all updates and changes are complete, select Renewal overview.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.4 Household Details
On the Renewal overview page, in the Household details section, select Start. The Your household details page displays.
The member reviews information about the people in their household that is currently on file with the agency, including: citizenship, health needs, education, and legal history. If a new person joins the household, additional questions may be asked about that person. Select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.4.1 Citizenship and Legal History Summary
The Citizenship and legal history summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.4.2 Health and Medicare Coverage Summary
The Health and Medicare coverage summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.4.3 Other Assistance Summary
The Other assistance summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.4.4 School Enrollment Summary
The School enrollment summary page displays.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.4.5 Finished Household Details Section
After the member completes the Household details section, the You finished the household details section page provides an opportunity for the member to review and edit their responses as needed. Once all updates and changes are complete, select Renewal overview.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.5 Income and Benefits
On the Renewal overview page, in the Income and benefits section, select Start. The Income and benefits page displays.
The member reviews information that is currently on file with the agency about the household’s income and benefits, each person’s jobs, anything they do to make money, in-kind work, volunteer activities, and money from different programs and benefits (for example, child support, pension payments, veterans benefits and more). If a new person joins the household, additional questions may be asked about that person. Select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.5.1 Work Activities Summary
_____’s work activities summary page displays for each member that has a work activity.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Edit. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.5.2 Other Income
_____’s other income summary page displays for each member that has other income.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Edit. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.5.3 Other Benefits Summary
The Other benefits summary page displays for each member that has other benefits.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update, Add, or Edit. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.5.4 Finished Income and Benefits Section
After the member completes the Income and benefits section, the You finished the income and benefits section page provides an opportunity for the member to review and edit their responses as needed. Once all updates and changes are complete, select Renewal overview.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.6 Assets
On the Renewal overview page, in the Assets section, select Start. The Assets page displays.
The member reviews information that is currently on file with the agency about the household’s assets. First review each member’s money and investments, then assets each member owns. If a new person joins the household, additional questions may be asked about that person. Select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.6.1 Money and Investments
_____’s money and investments summary page displays for each member that has money and investments.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Add and Remove. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.6.2 Other Assets
_____’s other assets summary page displays for each member that has other assets.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Add and Remove. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.6.3 Selling or Giving Away Assets
The Selling or giving away assets page displays. After completing the page, select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.6.4 Lottery or Gambling Winnings
The Lottery and gambling winnings page displays. After completing the page, select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.6.5 Finished Assets Section
After the member completes the Assets section, the You finished the assets section page provides an opportunity for the member to review and edit their responses as needed. Once all updates and changes are complete, select Renewal overview.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.7 Bills
On the Renewal overview page, in the Bills section, select Start. The Bills page displays.
The member reviews information that is currently on file with the agency about the household’s bills. Review the household’s bills, including housing, utilities, other related bills, and tax deductions. If a new person joins the household, additional questions may be asked about that person. Select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.7.1 Housing and Utility Bills
_____’s housing and utility bills summary page displays for each member that has housing and utility bills.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Edit. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.7.2 Tax Deductions
_____’s tax deduction information summary page displays for each member that has tax deductions.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Edit. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.7.3 Other Bills Summary
The Other bills summary page displays for each member that has housing and utility bills.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Edit. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.7.4 Finished Bills Section
After the member completes the Finished bills section, the You finished the bills section page provides an opportunity for the member to review and edit their responses as needed. Once all updates and changes are complete, select Renewal overview.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.8 Health Insurance
On the Renewal overview page, in the Health insurance section, select Start. The Health insurance page displays.
The member reviews information that is currently on file with the agency about the household’s health insurance. If a new person joins the household, additional questions may be asked about that person. Select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.8.1 Health Insurance Summary
The Health insurance summary page displays each member’s health insurance information.
This page allows the member to review the information that is currently on file with the agency. To make changes, select Update. After making all necessary updates, select Confirm and next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.8.2 Finished Health Insurance Section
After the member completes the Health insurance section, the You finished the health insurance section page provides an opportunity for the member to review and edit their responses as needed. Once all updates and changes are complete, select Renewal overview.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.9 Finish and Submit
After the member completes all the renewal updates, the Renewal overview page provides an opportunity for the member to review and edit the responses as needed. Once all updates and changes are complete, select Start.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
The Finish and submit page displays. Select Next.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
The Renewal interview page displays if the renewal is for FoodShare, Child Care, or W-2 and an interview is required. Select Next.
| Note | A FoodShare interview may not be required, if all adults in the household are elderly or have a disability, and no one gets money from a job or self-employment. |
Show/Hide an example of the pageShow/Hide an example of the page
.png)
The rights and responsibilities display for each program that is being renewed along with the Good Cause Notice. Select the checkbox to attest to have read and understand each of the pages.
8.3.9.1 You may be able to get FoodShare benefits faster
When members are completing a FoodShare renewal in the month after it is due, the You may be able to get FoodShare benefits faster page is scheduled.
On this page, the member is able to input information to determine if they are eligible for priority service.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
| Note | During the late renewal month in ACCESS, the fields on the Priority Service Determination page are blank, allowing members to update information as appropriate. |
8.3.10 Sign and Submit
Once the member finishes the renewal and submits it, it is sent to an agency for processing. Even though someone can assist an applicant or member with completing a renewal, only the applicant, member, or their authorized representative can electronically sign and submit the renewal. It is very important that the applicant or member reads and understands the Rights and Responsibilities listed on this page.
Sometimes, the applicant or member needs to mail, fax, or bring verification to the income maintenance agency. The applicant or member is notified about verification that is needed and when it is due. There is also information about required documentation in the Next Steps and Submit Your Documents sections. Without this verification, the renewal cannot be completed, and benefits may end.
Keep in mind that the renewal must be processed by the income maintenance agency before the benefits are renewed. For FoodShare, Child Care, and W-2, the applicant or member may also need to have an interview with a worker. The applicant or member is given information about how to do this.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
8.3.11 Next Steps
From the Thank you for submitting your renewal page, applicants and members can submit verification of the changes, view and print a summary of the submitted changes, and view their agency's contact information. The tracking number of the renewal displays at the top of the page.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
This page last updated in Release Number: 26-01
Release Date: 02/21/2026
Effective Date: 02/21/2026