14.2 Start a Food Benefits Replacement Request
To submit a food benefits replacement request, log into the primary person's or the primary person's spouse's ACCESS account (see SECTION 2.3.5 LOG IN TO ACCESS ACCOUNT). (Only the accounts of the primary person or the primary person's spouse can be used to complete the request.)
Show/Hide an example of the pageShow/Hide an example of the page
.png)
Once logged in, members can submit a food benefits replacement request on ACCESS by uploading the Request for Replacement FoodShare and/or Summer EBT Benefits form (F-00330), or by submitting an electronic request.
14.2.1 Submitting a Food Benefits Replacement Request Form (F-00330)
To upload a F-00330 form on ACCESS, select My documents under Manage Benefits on the Account home page or Submit documents from the quick link to access the My documents page. For more information, see SECTION 2.4.4 SUBMIT DOCUMENTS.
The Select document information page displays.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
Select the applicant the request is for. For Document type, select Food Benefits Replacement Request. For Document, select Replacement FoodShare and/or Summer EBT Benefits Request.
.png)
Then upload the form(s), review the document(s), and submit.
14.2.2 Submitting an Electronic Food Benefits Replacement Request
To submit an electronic food benefits replacement request on ACCESS, select Food replacement request under Manage Benefits on the Account home page. From the Account home page, the member can also select Food replacement request from the “My benefits” section and select FoodShare.
| Note | The Food replacement request link is only available to members that are either current FoodShare recipients or whose benefits have been recently closed. |
Show/Hide an example of the pageShow/Hide an example of the page
.png)
.png)
The Your Food Benefits Replacement Request page displays. All fields with a red asterisk must be completed. After completing the page select Submit.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
The Submit your request page displays. Review the information, select the checkbox and electronically sign the request. Select Submit to submit the request.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
Once the Food Benefits Replacement Request is submitted, the Your request has been submitted page displays. The page displays a tracking number, which allows the member to track their request.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
If the member selects Download summary (PDF) the Food Benefits Replacement Request Summary PDF displays. From here the member can view, save, or print the summary of the electronic submission.
The member can track their Food Benefits Replacement Request from the ACCESS Account home page in My recent activity. Members can see the status of their request and are able to view the summary PDF for 90 days.
Show/Hide an example of the pageShow/Hide an example of the page
.png)
14.2.3 Submitting Proof of Misfortune for a Food Benefits Replacement Request
Members who have an ACCESS account linked to their food benefits replacement request can use the document upload process to upload verification, regardless of how the request was submitted. Members submit proof of misfortune through the Something else option in My documents. For more information on submitting documents, see SECTION 2.4.4 SUBMIT DOCUMENTSj.
This page last updated in Release Number: 26-02
Release Date: 06/20/2026
Effective Date: 06/20/2026