State of Wisconsin
Department of Health Services

HISTORY

The policy on this page is from a previous version of the handbook. 

8.3 Participant Appointment Scheduling

FSET workers should use the CARES Worker Web (CWW) Client Scheduling Tool to schedule appointments with FSET participants and send them proper notification. Process Help 1.8 has information regarding using client scheduling. FSET appointments may be scheduled using the following activity codes:

 

Appointment Code Description
FE FSET Enroll (Individual): This code is used to schedule an appointment for individual FSET enrollment and orientation.
FO FSET Orientation (Group): This code is used to schedule an appointment for FSET group enrollment and orientation.
FS FSET Enroll 2nd (Individual): This code is used to re-schedule an appointment for individual FSET enrollment and orientation when the participant missed the previously scheduled appointment.
FG FSET Orientation 2nd (Group): This code is used to reschedule an appointment for FSET group enrollment and orientation when the participant missed a previously scheduled appointment.
FR FSET EP Review (Individual): This code is used to schedule an appointment to conduct the regular employment plan review for a non-exempt ABAWD participant.
FV FSET EP Review Vol. (Individual): This code is used to schedule an appointment to conduct the regular employment plan review for a voluntary participant.
FJ FSET Job Club (Group): This code is used to schedule an appointment to attend a job club group activity.
FW FSET Workshop (Group): This code is used to schedule an appointment to attend an FSET workshop group activity.
FP FSET Participation (Individual): This code is used to schedule an appointment with the FSET agency to discuss FSET participation with the participant.

 

 

In the CWW Client Scheduling Tool are six automated FSET letters, which correspond to new activity codes and are automatically generated when appointments are scheduled. Details regarding appointment correspondence can be found in Process Help 1.8.9. These letters are as follows:

 

Correspondence Code Description
CSLW Initial Enrollment Appointment: This letter is used to notify an individual that an initial enrollment appointment has been scheduled. The letter corresponds to activity codes FE FSET Enroll (Individual) and FO FSET Orientation (Group).
CSLV Reschedule Enrollment Appointment: This letter is used to notify an individual that their initial enrollment appointment has been rescheduled because s/he missed the prior enrollment appointment. The letter corresponds to activity codes FoodShare FSET Enroll 2nd (Individual) and FG FSET Orientation 2nd (Group).
CSLX Employment Plan Review: This letter is used to notify a participant that an appointment has been scheduled for an employment plan (EP) review. The letter corresponds to activity codes FR FSET EP Review (Individual) and FV FSET EP Review Vol. (Individual).
CSLY Job Club: This letter is used to notify a participant that s/he is registered for Job Club. The letter corresponds to activity code FJ FSET Job Club (Group).
CSLZ Employment Workshop: This letter is used to notify a participant that s/he is registered to attend an employment workshop. The letter corresponds to activity code FW FSET Workshop (Group).
CSLO Participation Appointment: This letter is used to notify a participant that an appointment has been scheduled to review his/her participation in FSET. The letter corresponds to the activity code FP FSET Participation (Individual).

 

 

This page last updated in Release Number: 15-01

Release Date: 02/26/15

Effective Date: 02/26/15


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Publication Number: P-00419