4.9 Automated Telephonic Signature (ATS)
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State of Wisconsin
Department of Health Services

 Genesys Cloud CX

Release 25-01
April 9, 2024

4.9 Automated Telephonic Signature (ATS)

For general instructions on collecting a valid telephonic signature for Income Maintenance (IM) agencies see, Process Help Section 1.6.4 Collecting a Telephonic Signature Using Genesys CX Cloud. 

This page last updated in Release Number: 24-01
Release Date:12/18/2024
Effective Date: 12/18//2024

Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

Publication Number: P-03208