Genesys User Guide
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State of Wisconsin
Department of Health Services

  

Release 26-01
February 04, 2026

2.2 Logging Out of Genesys

Demo Video Logging Out of Genesys

It's good practice to log out of Genesys at the end of the workday.

To log out of Genesys:

  1. Click the Agent Avatar.
  2. Click Logout.

This page last updated in Release Number: 26-01
Release Date:02/04/2026
Effective Date: 02/04/2026

Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

Publication Number: P-03208