State of Wisconsin
Department of Health Services

Release 25-03
December 10, 2025

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9.3 Correcting an Agency Error

If an agency error caused a time-limited FoodShare benefit (TLB) or an additional month to be applied to an FSET participant’s clock incorrectly, the FSET or the income maintenance (IM) agency should work with the consortium staff to correct the error. Document in case comments the steps the agency took to resolve the issue. Once the error is discovered it should be resolved within five business days.

This page last updated in Release Number: 18-01
Release Date: 12/14/2018
Effective Date: 12/14/2018


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Publication Number: P-00419