Electronic Case File User Guide
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Department of Health Services

Electronic Case File User Guide

Page Last Updated: April 23, 2022

ECF View

Common Buttons

Search

Search Run search and opens the Results section.
Reset Clear criteria from all fields.
Refresh Refresh the Results section. This button is read only until a file is selected.
Action Select one of the following options from the drop-down list:
  1. Open - Open the selected file(s)
  2. Download - Download the selected file  Secured Action - Only available to certain workers
  3. Delete - Delete the selected file  Secured Action - Only available to certain workers
This button is read-only until at least one file is selected.

View

 

Page View

View only the current image in the document viewer (default view). When selected, switch between documents by clicking on the tab with the document name.

Split Horizontally

Split the viewer into top and bottom screens to compare any two documents.

Split Vertically

Split the viewer into right and left screens to compare any two documents.

View Properties

View all document properties including case number, document code, and document type.

View Notes

DO NOT USE this feature. All notes should be detailed in case comments or PIN comments in CWW, and not in ECF View.

Refresh

Refresh the current page.

Previous

Display the previous document from the search results list.

Next

Display the next document from the search results list.

 

 

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P-16102

Release 26-01
February 21, 2026
Need Help? Contact the Wisconsin Help Desk at 608-261-4400 (Madison) | 1-866-335-2180 (Toll-Free) | helpdesk@wi.gov (email) and request assistance with CARES ECF
The content within this handbook is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.