Correct a Case Number

If a file was indexed to the wrong case, it can be changed using the same process as the one to Edit Attributes. This will re-index the file to the correct case.

Before You Start

This function can only be done by managers, supervisors, lead workers, or others with proper security clearance.

To request the ability to move files to another case, the security officer for your county must complete a CARES Automated Systems Access Request (F-00476) and send it to DHS CARES Security.

Instructions

Change Case Number in File Properties

Locate and highlight the file using the Search for a File instructions.	Click image for larger view
Click Edit at the top of the Properties window All property fields will become editable.	Click image for larger view
Enter a new case number in the Case Number field.	Click image for larger view
Click Save to confirm the changes.

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P-16102

Release 26-01
February 21, 2026

Need Help?

Contact the Wisconsin Help Desk at 608-261-4400 (Madison) | 1-866-335-2180 (Toll-Free) | helpdesk@wi.gov (email) and request assistance with CARES ECF

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