BadgerCare Plus Handbook
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  2. Non-Financial Requirements (Chapters 2-15) >
  3. 5 Medical Support and Third Party Liability >
  4. 5.4 Cooperation Between IM & CSA

State of Wisconsin
Department of Health Services

Release 26-02
April 15, 2026

View History

5.4 Cooperation Between IM & CSA

  1. 5.4.1 Information
  2. 5.4.2 BadgerCare Plus Discontinued
  3. 5.4.3 Failure to Cooperate  
  4. 5.4.4 Fraud

The relationship between the IM agency and the CSA requires ongoing cooperation.

5.4.1 Information

The IM agency provides the CSA with information vital to opening medical support cases. The IM agency also supplies continuing information, which assists them in providing medical support services. Therefore, the CSA may request information from the IM agency in addition to that included in the referral and as contained in the case record.

CARESThis system supports the Income Maintenance operations for DHS and DCF. CARES is used to determine eligibility, issue benefits, track premium payments, and manage support for BadgerCare Plus, EBD Medicaid, W-2, Child Care, and Work Programs. automatically shares information with KIDSKids Information & Data System so it is important to enter the data accurately.

5.4.2 BadgerCare Plus Discontinued

The CSA is notified through CARES when BadgerCare Plus is discontinued.

5.4.3 Failure to Cooperate  

The CSA will determine if non-cooperation occurs. KIDS notifies CARES when an individual refuses or fails to cooperate. The IM Agency must then review eligibility.

5.4.4 Fraud

When the CSA has knowledge of possible fraud, they will refer the case back to the IM agency. For example, if in the process of collecting support, the CSA establishes that a parent is in fact not absent, the CSA will give that information to the IM agency for appropriate action.

This page last updated in Release Number: 19-02
Release Date: 09/10/2019
Effective Date: 09/10/2019

The information concerning the BadgerCare Plus program provided in this handbook release is published in accordance with: Titles XI, XIX and XXI of the Social Security Act; Parts 430 through 481 of Title 42 of the Code of Federal Regulations; Chapter 49 of the Wisconsin Statutes; and Chapters HA 3, DHS 2 and 101 through 109 of the Wisconsin Administrative Code.

Notice: The content within this manual is the sole responsibility of the State of Wisconsin's Department of Health Services (DHS). This site will link to sites outside of DHS where appropriate. DHS is in no way responsible for the content of sites outside of DHS.

Publication Number: P-10171