State of Wisconsin
Department of Health Services

Release 26-01
February 21, 2026

12.2 Summer EBT: Updating Contact Information

Updated contact information can be provided by a parent, caretaker, or an eligible student who is legally responsible to make their own decisions. 

This updated contact information may be used to issue S-EBT to eligible students.

Use these instructions to enter updated contact information:

  1. On the ACCESS homepage, select the Help buying food for good health link. Alternatively, select the Explore Programs link in the header.  

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  2. On the Explore programs page, scroll down to the Food section, select Program details to expand the School meals card, and select the Learn more about school meals link. 

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  3. On the Programs page, select the Summer EBT link. 

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  4. Select Information For Families. 

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  5. Select the Benefit Management Tool link under the “Updating Household Contact Information or Opting Out of Summer EBT Benefits” section. 

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  6. On the Welcome page, choose the I would like to update the contact information for me or my student(s) option. Select the I’m not a robot checkbox, complete the reCAPTCHA, and select Next. 

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  7. On the Parent or Caretaker page, enter the required information in the "Parent or Caretaker Information" section. Then select either the legal parent or caretaker option, or student option. Enter the required information in the "Mailing Address" section. Select Previous to return to the Welcome page or Next to continue. 

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  8. On the student(s) page, enter information for the student. If there is more than one student in the household, select Add Another Student and enter information for each additional student. Select Previous to return to the Parent or Caretaker page or Next to continue. 

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  9. On the Certify and Submit page, read the electronic signature certifications and check the box to certify understanding. Select Previous to return to the Student(s) page or Next to submit. 

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  10. On the Thank You page, a note confirms the successful update of contact information. Select Finish to leave the page. 

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This page last updated in Release Number: 25-01
Release Date: 10/18/2025
Effective Date: 10/18/2025


Notice: The content within this guide is the responsibility of the State of Wisconsin's Department of Health Services (DHS) and the Department of Workforce Development (DWD).

Publication Number: P-16101